As our products are handmade, the turnaround time for an order can vary. Please see below for information on processing timeframes and delivering timeframes.
PROCESSING
Please allow 2-3 working days for your order to be processed. Some products are made to order which will be listed in the product description and so may take slightly longer to be processed.
DISPATCHING
Once your order has been processed and packed, you will receive a dispatch notification. The delivery method that you choose at the checkout will determine how quickly your order arrives after this point.
DELIVERY
We currently offer shipping to the UK using Royal Mail. Please see below the delivery options we offer, the prices and the time scales.
Royal Mail 2nd Class (£3.20) - Normally arrives in 2-3 business days after dispatch notification received.
Royal Mail 1st Class (£3.85) - Normally arrives in 1-2 business days after dispatch notification received.
COLLECTION
We also offer the option to collect your order from Nottingham (NG15) for no extra cost. If you choose the collection option at checkout, we will be in touch via email to arrange a suitable collection date.
RETURNS
Due to the nature of our products and for hygiene purposes, we don't accept returns or issue refunds. If there is a problem with your order, please do get in touch with us via our Contact form.